Terms of Service

The conditions governing the use of our services

These Terms of Service were last updated on March 10, 2025.

1. Introduction

Welcome to Henning Property Valuations. These Terms of Service ("Terms") govern your use of our website and the property valuation services we provide.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

2. Definitions

For the purpose of these Terms:

  • "Service" refers to the property valuation services provided by Henning Property Valuations.
  • "Website" refers to the website operated by Henning Property Valuations, accessible at https://www.propvals.co.za.
  • "You" refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
  • "We," "Us," or "Our" refers to Henning Property Valuations.

3. Services

Henning Property Valuations provides professional property valuation services for residential, commercial, and specialized properties. Our reports are accepted by all major banking institutions in South Africa.

Service descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify or discontinue any service without notice at any time.

4. Service Requests and Appointments

When requesting our services, you agree to provide accurate, current, and complete information. We may contact you to confirm details or schedule property inspections.

If an appointment for property inspection is scheduled, you agree to ensure:

  • Safe access to the property
  • That all areas to be valued are accessible
  • That you or an authorized representative is present during the inspection, if required

Cancellations or rescheduling requests should be made at least 24 hours in advance of the scheduled appointment.

5. Fees and Payment

Our fees vary based on the type of property, location, and complexity of the valuation. A quote will be provided before services are rendered.

Payment terms:

  • A deposit may be required before the valuation is conducted
  • Full payment is due upon completion of the valuation report
  • Reports will be released once payment has been received in full

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Henning Property Valuations or its content suppliers and is protected by South African and international copyright laws.

Valuation reports and all materials created by us remain our intellectual property. Upon full payment, you are granted a non-exclusive license to use the report for its intended purpose.

7. Limitation of Liability

To the maximum extent permitted by law, Henning Property Valuations shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services
  • Any actions taken in reliance on our valuation reports
  • Unauthorized access to or use of our servers and/or any personal information stored therein

Our valuation reports are prepared with professional care and diligence but are expressions of professional opinion only. We do not guarantee that a valuation will enable you to achieve a specific outcome or purpose.

8. Indemnification

You agree to defend, indemnify, and hold harmless Henning Property Valuations and its officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any dispute arising from these Terms will be resolved exclusively in the courts of South Africa.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the date at the top of these Terms and by maintaining a current version on our website.

Your continued use of our services after any changes to the Terms constitutes your acceptance of such changes.

11. Contact Us

If you have any questions about these Terms, please contact us: